![]() ![]() ![]() If for whatever reason you need to purchase a replacement charger for your product, you can find information about how to do so online. Can I order a replacement charger for my We-Vibe product? We-Vibe products are constructed to the highest-possible standard, avoiding any and every substance that is known to be potentially harmful to the human body, including phthalates and other toxic materials.Ĭovered by 100% medical-grade silicone or body-safe PC-ABS plastic, We-Vibe products are independently tested by external laboratories with no vested interest in We-Vibe. Are We-Vibe products definitely totally safe? You can find out more information about your product's warranty online. And we use state-of-the-art techniques and tools to make sure our products set new industry standards for ergonomic design and high performance while remaining. Some products have a 1-year warranty period, whilst others have a 2-year period. What is We-Vibe's warranty policy?Īlthough We-Vibe products are built to the highest possible spec, in the event that your We-Vibe product stops working, you can apply for a replacement, provided if fits the terms laid out in your warranty. There is no upper age limit, though! What is We-Vibe's returns policy?īecause of the nature of We-Vibe's products, returns are only available in the scenario that for some reason your product is faulty and still within warranty. In compliance with the law, customers ordering from We-Vibe must be at least 18 years old. How old do I have to be to order a product from We-Vibe? Orders will a value of $50 or more will benefit from free shipping. Click on 'apply' and proceed to payment with your discount applied! Will my order from We-Vibe be shipped discreetly?Īll purchases made from We-Vibe will be packaged discreetly in an unbranded box. When you've added your products to your cart, make your way through to checkout and paste your coupon into the box provided. Once you've got your promo code, follow our link through to We-Vibe's website and start shopping. What is the best way to use a We-Vibe coupon? We do not guarantee that we will receive your returned item.This is everything you need to know about We-Vibe If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. If you’ve done all of this and you still have not received your refund yet, please contact us at To return your product, you should mail your product to:ĥ050 Union Street P.O. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed and a gift card or store credit will automatically be applied within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any items returned to us undelivered by the mail carrier due to an insufficient or incomplete address.Any item that is returned more than 7 days after delivery.Any item not in its original condition, is damaged or missing parts for reasons not due to our error. ![]() There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. All sensual enhancement pills, creams or health and personal care items.Downloadable software products or tickets.We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return due to a refused shipment, your item must be unopened, unused and in the same condition that you received it. Some items may have a warranty that extends beyond this time period, please contact us directly at in these instances. If 7 days have gone by since your delivery date, unfortunately we cannot offer you a refund. If you place an order and decide you do not want it, you can refuse the shipment within 7 days of your delivery date. Due to the nature of our products and to protect the health and safety of our customers and our staff, we do not allow returns. UNDER SPECIAL CIRCUMSTANCES A STORE CREDIT MAY BE ISSUED IN THE FORM OF A GIFT CARD.Īll sales are final. ![]()
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